Privacy Policy

SwaD Swamini mein hum aapki niji jaankari (personal information) ki suraksha ko bahut mahatva dete hain. Jab aap humari website se kharidari karte hain ya humein apni jaankari dete hain, toh hum use kaise istemaal karte hain, yeh is policy mein bataya gaya hai.

 

1. Hum Kaunsi Jaankari Collect Karte Hain?

 

Jab aap website par account banate hain, order dete hain, ya humein email bhejte hain, toh hum yeh jaankariyan jama karte hain:

  • Pehchaan ki Jaankari (Identity Information): Aapka naam, email address, aur phone number.

  • Order ki Jaankari (Order Information): Delivery address, billing address, aur kharide gaye products.

  • Bhugtaan ki Jaankari (Payment Information): Payment gateway dwara process ki gayi jaankari. (Hum aapke debit/credit card number ya bank account details seedhe store nahi karte.)

  • Website Usage Data: Cookies aur analytics ke zariye hum yeh jaante hain ki aap humari website par kya dekhte hain.

 

2. Aapki Jaankari Kyun Zaroori Hai? (How We Use Your Data)

 

Hum aapki jaankari ka istemaal sirf zaroori kaamo ke liye karte hain:

  • Order Delivery: Aapke order ko sahi address par pahunchane ke liye.

  • Customer Support: Order se related sawalon aur shikayaton ka jawab dene ke liye.

  • Service Improvement: Humari products aur website ko behtar banane ke liye.

  • Marketing (Agar Aapki Sahmati Ho): Agar aapne 'Subscribe' kiya hai, toh naye products, offers aur discounts ki jaankari aap tak pahunchane ke liye.

 

3. Teesre Paksh (Third Parties) Ke Saath Jaankari Share Karna:

 

Hum aapki personal information kabhi bhi kisi bhi teesre paksh ko unke marketing ke liye nahi bechte ya kiraye par nahi dete.

Hum sirf in mamlon mein jaankari share karte hain, aur woh bhi zaroorat ke hisaab se:

  • Delivery Partners: Courier companies ko aapka naam, address, aur phone number dete hain taki woh order deliver kar sakein.

  • Payment Processors: Secure payment gateways (jaise Razorpay, PayU, etc.) ko bhugtaan (payment) process karne ke liye.

  • Legal Requirements: Kanooni zaroorat ya sarkari anurodh (request) hone par.

 

4. Aapki Suraksha (Data Security):

 

Hum aapki jaankari ko surakshit rakhne ke liye naye security measures (jaise SSL encryption) ka istemaal karte hain. Hum puri koshish karte hain ki aapki jaankari leak na ho, lekin Internet par koi bhi transmission 100% secure nahi ho sakta. Aapki jaankari ki suraksha mein aapka bhi sahyog zaroori hai.

 

5. Aapke Adhikar (Your Rights):

 

Aapke paas apni jaankari ko control karne ke adhikar hain:

  • Aap kabhi bhi humare marketing emails se unsubscribe kar sakte hain.

  • Aap request kar sakte hain ki hum aapko aapki stored personal data ki copy dein.

  • Aap humein galat ya adhuri jaankari ko theek karne ke liye keh sakte hain.

 

6. Humse Sampark Karein:

 

Agar aapki is Privacy Policy ke baare mein koi sawal ya chinta ho, toh kripya humse is email address par sampark karein:

Email: swadswamini@gmail.com